Terms and Conditions

1. Scope

These terms apply to all services of c.c.com Moser GmbH related to the RAGnaroX product and associated consulting, implementation and maintenance services for business customers.

2. Contract conclusion

Offers are non-binding. A contract is concluded by written order confirmation or by the beginning of service delivery.

3. Scope of services

The specific scope of services is defined in the respective offer or service description. RAGnaroX is operated on the customer’s infrastructure unless explicitly agreed otherwise.

4. Customer obligations

The customer provides all information, access and data required for service delivery and ensures that processing of connected data sets is legally permitted.

5. Fees and payment

All prices are in euros plus statutory VAT. Unless otherwise agreed, invoices are payable within 14 days without deduction.

6. Warranty and liability

Statutory warranty provisions apply. To the extent permitted by law, liability for slight negligence, lost profit and consequential damages is excluded. AI-generated answers may be incorrect in individual cases and must be checked before business-critical decisions.

7. Confidentiality and data protection

Both parties undertake to keep confidential information secret. If personal data is processed on behalf of the customer during implementation or support, a data processing agreement pursuant to Art. 28 GDPR will be concluded.

8. Final provisions

Austrian law applies. Place of jurisdiction is the competent court in Graz. If individual provisions are invalid, the validity of the remaining provisions remains unaffected.

Status: June 2026. This text is a template and does not replace legal advice.